Privacy Notice for Neuro Speech Therapy Oxford Website

At Neuro Speech Therapy Oxford, we prioritise the confidentiality and security of your personal data. This document outlines the methods and purposes for which we handle the information you provide while navigating our website, http://www.neurospeechtherapyoxford.com. We are committed to ensuring that your privacy is protected and will only use your identifiable information in ways that comply with this notice.

Effective Date: This Privacy Notice takes effect as of November 7 2023. Your continued use of our website constitutes your acceptance of the revised terms.

Scope: This notice pertains solely to the privacy practices on http://www.neurospeechtherapyoxford.com. For privacy information related to our clinical services, please refer to our separate Clinical Services Privacy Policy which is available upon request.

Ownership and Contact Information: The website http://www.neurospeechtherapyoxford.com is managed by George Webb, with a registered office at The Wheelhouse, Angel Court, St Clements, Oxford, OX4 1AW.

Your Rights Under GDPR: In line with the General Data Protection Regulation (GDPR), you are entitled to:

– Access your personal information.

– Rectify inaccurate or incomplete data.

– Erase personal data under certain conditions.

– Restrict processing of your data in specific circumstances.

– Object to the processing of your data where applicable.

– Transfer your data to another entity or to yourself upon request.

For more details on these rights, please contact the Information Commissioner’s Office.

Information Collection

Personal Data: We collect personal data that you voluntarily submit through our website, specifically through the “Contact” page. This data is essential for us to furnish the information or services you request.

Non-Personal Data: We gather non-identifiable data such as your IP address and session metrics, including page response times and interaction details, to enhance our website’s functionality.

Purpose of Data Collection: We collect data to:

1. Deliver and manage our services.

2. Enable communication with us through our website.

3. Fulfil contractual obligations when providing our services.

4. Generate aggregated statistical data to improve our offerings.

5. Adhere to legal and regulatory requirements.

Data Management

Storage and Disclosure: Our website is hosted on the WordPress platform, where your data may be stored in wordpress.com’s systems.

Communication: Should you reach out to us via the ‘Submit Your Message’ form, we will communicate with you using the details you provide.

Cookies and Tracking: We employ cookies to understand your preferences and track your interactions with our site. These cookies are anonymised and used for statistical purposes only. Consent for cookies is requested upon your first visit, and you have the option to decline or disable cookies through your browser settings.

External Links: Our website may feature links to other sites. We are not responsible for the privacy practices of these external sites.

Policy Modifications: We may update this privacy policy periodically. We encourage you to review it regularly for any changes, which are effective immediately upon posting.

Inquiries and Complaints: For any questions, or to modify, access, or delete your personal information, please email george@neurospeechtherapyoxford.com. If you have concerns about our data use, you may also contact the ICO.

ICO Contact Information:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

Website: https://www.ico.org.uk